Last Updated: 20 May 2026

This Privacy Policy explains how HUBLR PTY LTD (“Hublr”, “we”, “us”, or “our”) collects, uses, stores, shares and protects personal information when you use the Hublr mobile application, website, services and related platforms (collectively, the “Services”).
By accessing or using Hublr, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are
   HUBLR PTY LTD South Australia, Australia Email: hello@hublr.house Contact: hello@hublr.house

2. Eligibility
   Hublr is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18.
   If we become aware that we have collected personal information from a person under 18 years old, we may suspend or terminate the account and delete associated data where reasonably practicable.

3. Information We Collect
   We may collect the following categories of information:
   3.1 Account & Profile Information
   ·      Full name
   ·      Email address
   ·      Phone number
   ·      Date of birth
   ·      Profile photo
   ·      Household address (optional)
   ·      Bank account details voluntarily provided by users for external peer-to-peer transfers between household members
   ·      Push notification tokens
   3.2 Device & Technical Information
   ·      IP address
   ·      Device identifiers
   ·      Device type and operating system
   ·      App usage information
   ·      Log files
   ·      Diagnostic and crash data
   ·      Authentication session information
   3.3 User Generated Content
   Users may create, upload, submit or share:
   ·      Chores and household tasks
   ·      Polls and votes
   ·      Notes and posts
   ·      Shared household information
   ·      Uploaded images, files and documents
   ·      Referral and invite activity
   ·      Bug reports and support requests
   3.4 Communications
   We may collect information associated with:
   ·      Verification emails
   ·      Onboarding or operational emails
   ·      Push notifications
   ·      Future marketing or promotional communications where permitted by law
   3.5 Financial Information
   Hublr does not currently process payments or facilitate financial transactions directly.
   Users may voluntarily provide bank account information so approved household members can arrange external bank transfers independently.
   Hublr does not verify, guarantee or monitor external transfers between users.

4. How We Use Information
   We may use personal information to:
   ·      Provide and operate the Services
   ·      Create and manage accounts
   ·      Authenticate users and maintain platform security
   ·      Enable household functionality and collaboration features
   ·      Provide customer support
   ·      Improve platform functionality and user experience
   ·      Monitor performance, stability and security
   ·      Detect spam, abuse, fraud or misuse
   ·      Send operational communications
   ·      Comply with legal obligations
   ·      Enforce our Terms of Service and Community Guidelines
   ·      Develop future features, products or integrations

5. Legal Bases For Processing (GDPR)
   Where applicable under international privacy laws including the GDPR, we process personal information based on:
   ·      Performance of a contract
   ·      Legitimate interests
   ·      Legal obligations
   ·      User consent where required

6. How Information Is Stored
   Hublr uses third-party infrastructure and cloud providers to host and operate the Services.
   Current providers may include:
   ·      Cloudflare
   ·      Neon (PostgreSQL on AWS infrastructure)
   ·      Cloudflare R2
   ·      Resend
   ·      Apple SDKs and Expo services
   Data is currently stored primarily in Australia.
   Certain infrastructure providers may maintain automated backups, snapshots or redundancy mechanisms for operational reliability and disaster recovery purposes.
   Information is encrypted in transit using TLS 1.2+ and encrypted at rest where supported by our infrastructure providers.

7. Sharing of Information
   We may share information:
   7.1 With Other Users
   Certain information is intentionally visible to household members or other authorised users, including:
   ·      Profile information
   ·      Household content
   ·      Shared posts and tasks
   ·      Voluntarily shared bank account details
   7.2 Service Providers
   We may share information with vendors, contractors and service providers who help us operate the Services.
   7.3 Legal & Safety Reasons
   We may disclose information where reasonably necessary to:
   ·      comply with law
   ·      respond to legal requests
   ·      protect users or the public
   ·      investigate misuse
   ·      enforce our policies
   7.4 Business Transfers
   If Hublr is involved in a merger, acquisition, investment, restructure or asset sale, information may be transferred as part of that transaction.

8. International Users
   Hublr may be accessed globally.
   By using the Services, users acknowledge that information may be processed or stored in jurisdictions outside their country of residence.

9. Data Retention
   We retain information for as long as reasonably necessary to:
   ·      operate the Services
   ·      comply with legal obligations
   ·      resolve disputes
   ·      enforce agreements
   ·      maintain platform integrity and security
   Accounts may be soft deleted for operational and security purposes.
   Some content associated with former users may remain visible in anonymised form within household histories.

10. Account Deletion Requests
    Users may request deletion of their account by contacting hello@hublr.house or through available in-app account deletion request functionality.
    We may retain limited information where reasonably necessary for:
    ·      security
    ·      fraud prevention
    ·      legal compliance
    ·      dispute resolution
    ·      enforcement purposes

11. User Rights
    Depending on applicable laws, users may have rights to:
    ·      access personal information
    ·      correct inaccurate information
    ·      request deletion
    ·      object to certain processing
    ·      request portability of information
    ·      withdraw consent where applicable
    Requests may be submitted to hello@hublr.house.

12. Security
    We take reasonable steps to protect personal information using administrative, technical and organisational safeguards.
    However, no internet-based platform or storage system can be guaranteed completely secure.
    Users are responsible for maintaining the confidentiality of their account credentials.

13. User Generated Content & Household Visibility
    Users acknowledge that content shared within households or collaborative spaces may remain visible to other authorised users.
    Users should exercise caution when sharing:
    ·      personal information
    ·      financial information
    ·      household details
    ·      sensitive documents
    Hublr is not responsible for how other users interact with or misuse information voluntarily shared within households.

14. Third-Party Services
    Hublr may integrate with or rely on third-party services, infrastructure providers and SDKs.
    These providers may maintain independent privacy practices and policies.

15. Marketing Communications
    We may send operational or service-related communications.
    Where permitted by law, we may also send promotional, feature or marketing communications.
    Users may opt out of non-essential marketing communications where applicable.

16. Changes To This Policy
    We may update this Privacy Policy from time to time.
    Updated versions will be posted within the app and/or on our website.
    Continued use of the Services after updates become effective constitutes acceptance of the revised policy.

17. Contact Us
    For privacy-related enquiries, requests or concerns:
    hello@hublr.house